We recently purchased our first hot tub from Island Pools and Spas. Overall, from sales to service after the sale, the experience has been outstanding. Everyone, from in-store staff to installers/technicians, has been responsive and extremely helpful in answering questions and demonstrating how to use controls/settings.We would highly recommend Island Pools and Spas to anyone looking for a positive purchasing experience.

After visiting multiple hot tub dealers we decided to purchase ours from Island Spas and Pools in Oak Island. And we're glad we did! Having previously owning a spa, we sort of knew what we were looking for: an easy to operate spa from a reputable, established manufacturer that was reliable and would be suitable for the two of us and occasionally our grand kids for years to come. All of the dealers we visited had good products, and personable friendly sales people. We were drawn to Islands Spas and Pools by their fair pricing, great products from reputable manufacturers and their excellent BBB A+ rating. Their record is near flawless. One of the things we thought was important in choosing a spa dealer was their reputation, response to problems and their follow thru. Everyone we have dealt with here has been extremely helpful and thorough. Including Peter Butler our salesman, Debbie in the office and Wayne and Darius in delivery and setup. Island Spas was definitely the right choice for us.

Fantastic experience with Island Pools and Spas. Peter was so helpful in choosing the right spa for us. Delivery and installation was flawless and Debbie has been an enormous help in maintaining the chemical balance. Highly recommend this family owned business.

Peter Butler was very very helpful in giving my husband information about pool care in general, even though our pool was not purchased from them. He helped my husband figure out what plug we needed for a leaky pump and how to fix it! We will be going to Island Spas and Pools for our pool needs in the future!

Jennifer at Island Spas and Pools is amazing!!! She is so nice and accommodating and wants to make sure you get exactly what you are looking for without pressuring you! We are thrilled! Highly recommend!

Fantastic experience here - the sales people are extremely helpful and informative, very low pressure and relaxed environment. Drove all the way from wilmington to come here, and VERY glad I did!

Great experience working with Island Spas and Pools. From Peter in sales, to Debbie in the office and Wayne and the guys who delivered and set up our spa. Nice to deal with a local company, professional from start to finish.

From the first time we walked in to research the idea of adding to our backyard, we were greeted by friendly & helpful people. We ended up working with Peter and purchasing a large hot tub. Start to finish, we received top rate & prompt service. So very happy with our addition!

My husband and I needed to purchase a new hot tub quickly for our rental home. We only had a week to take the old tub away (which had died) and replace it before we had renters scheduled to arrive. We live out of state and so we had to rely on the Island Spas' team heavily to determine what to purchase, where to place it and remove the old tub. Jennifer Rude was so unbelievably helpful. She sent videos and pictures and even recommended the entrance steps she would buy from Walmart and installed them for us. She provide above and beyond top class customer service. You could tell she really cared.

Great experience. Jenn was amazing